To ensure your ongoing success with the RealLife Benefits system, our professional services team includes a dedicated employer support representative to answer your questions regarding the system's benefits administration tools and ongoing data transfers to your HR systems and carriers.  

Committed to your success

After launching your system, you'll have contact with your employer support representative via phone, email or by using our customized issue tracking system which ensures that your requests are handled promptly.

Your employer support representative:

• Serves as your day-to-day contact for your system questions
• Monitors the system daily to ensure data integrity
• Tracks changes to your benefits information and plan rules
• Identifies, researches and resolves any system issues

To find out more about our employer support services, click here to speak with a sales representative today.